About the Job

DHD is look­ing for an Account Man­ag­er who thrives on being part of full-ser­vice mar­ket­ing pro­grams: strat­e­gy, cre­ative, media, lead gen­er­a­tion, bud­gets, ana­lyt­ics, and every­thing in between. If you enjoy con­nect­ing client vision to agency exe­cu­tion, this role is built for you.

We’re a near­ly 50-year-old inde­pen­dent agency that’s evolv­ing fast and empow­er­ing curi­ous thinkers to push us for­ward. If you’re ener­gized by cre­ative col­lab­o­ra­tion, rela­tion­ship-build­ing, and help­ing clients grow through thought­ful strat­e­gy and seam­less exe­cu­tion, you’ll feel right at home.

Who You Are

You have hands-on expe­ri­ence sup­port­ing or man­ag­ing mar­ket­ing pro­grams for clients: cre­ative, dig­i­tal, media, strat­e­gy, bud­gets, plan­ning, and per­for­mance. You’ve been close to cam­paigns and helped guide them from con­cept to execution.

You’re a nat­ur­al rela­tion­ship builder who com­mu­ni­cates clear­ly, antic­i­pates what clients need, and brings a calm, proac­tive pres­ence to every project.

You love cre­ative think­ing, but you’re ground­ed enough to keep bud­gets, time­lines, and deliv­er­ables on track. Curios­i­ty isn’t a buzz­word for you, it’s how you work.

Expe­ri­ence in the senior liv­ing indus­try is a plus, but not required.

What You’ll Do

Client Part­ner­ship You’ll be a key point of con­tact for assigned accounts, guid­ing clients through day-to-day deci­sions, keep­ing com­mu­ni­ca­tion flow­ing, and help­ing con­nect their busi­ness goals to smart marketing.

Mar­ket­ing Strat­e­gy Sup­port You’ll con­tribute to annu­al plans, cam­paign strate­gies, mes­sag­ing approach­es, and cross-chan­nel exe­cu­tion, work­ing from insights and per­for­mance data.

Cre­ative + Dig­i­tal + Media Coor­di­na­tion You’ll work with cre­ative teams, media strate­gists, dig­i­tal spe­cial­ists, con­tent cre­ators, and pro­duc­tion resources to keep ideas aligned and effective.

Bud­get Sup­port You’ll help man­age bud­gets, review esti­mates, and track change orders, work­ing under the guid­ance of the VP of Account Ser­vices to keep work on-strat­e­gy and on-time.

Report­ing You’ll report to the VP of Account Ser­vices, who will pro­vide guid­ance on strat­e­gy, client esca­la­tions, and account planning.

For­ward-Look­ing Think­ing You’ll bring ideas, trends, obser­va­tions, and ques­tions worth explor­ing. Curios­i­ty dri­ves you.

What You Bring

• 3 – 5 years of expe­ri­ence in a full-ser­vice mar­ket­ing role in an agency envi­ron­ment (required)
• Mar­ket­ing expe­ri­ence with Senior Liv­ing accounts
• AI and tech­nol­o­gy curious
• Com­fort­able pre­sent­ing to and com­mu­ni­cat­ing with client stakeholders
• Strong com­mu­ni­ca­tion and pre­sen­ta­tion skills with a rela­tion­ship-first approach
• Expe­ri­ence work­ing with cross-func­tion­al cre­ative and dig­i­tal teams
• Pro­fi­cien­cy with Base­camp, Excel, ana­lyt­ics tools, and mod­ern col­lab­o­ra­tion platforms
• High curios­i­ty, ini­tia­tive, and com­fort work­ing autonomously
• Must reside in Illi­nois (required)
• Abil­i­ty to trav­el occa­sion­al­ly (not frequently)

Com­pen­sa­tion:

• Salary Range: $60,000 to $80,000
• Health insur­ance
• PTO and U.S. holidays
• Ful­ly remote work with occa­sion­al trav­el to our Chica­go office

Ben­e­fits:

• 401(k) match
• Health insur­ance
• Paid time off

Work Loca­tion: 

Remote, must be based in Illinois